Privacy Policy (Rival Jiu Jitsu)

1) Overview

Rival Jiu Jitsu (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact us, sign up for classes, or opt in to receive text messages.

2) Information We Collect

We may collect the following:

Information you provide directly

Name, email, phone number
Membership or trial signup details
Messages you send us (forms, email, chat)
Billing info (if applicable, typically processed by a payment provider)

Information collected automatically

Device and browser info
IP address
Pages viewed, clicks, and site activity
Cookies and similar tracking technologies

3) How We Use Your Information

We use your information to:

Respond to inquiries and provide customer support
Schedule and manage trials, memberships, and classes
Send service messages (class reminders, schedule updates, confirmations)
Send marketing messages only if you opt in
Improve our website, programs, and customer experience
Maintain security, prevent fraud, and comply with legal obligations

4) Text Messaging (SMS) Privacy and Consent

If you provide your mobile number and opt in, you may receive text messages from Rival Jiu Jitsu, which may include:

Class reminders and schedule updates
Appointment confirmations
Promotions or special offers (only if you opted in to marketing)

Message frequency may vary. Message and data rates may apply.
Carriers are not liable for delayed or undelivered messages.

Opt-out: Reply STOP to cancel. Reply HELP for help.
You can also contact us at: [support email] or [business phone].

5) Mobile Information Sharing (A2P Compliance)

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.
We may share information with service providers that help us operate our business (for example, SMS platforms, CRM systems, website hosting, scheduling tools, and payment processors) only as necessary to provide services.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except as required to provide the messaging service or as required by law.

6) How We Share Information

We may share your information:

With vendors who perform services on our behalf (hosting, CRM, scheduling, SMS delivery, analytics, payment processing)
If required by law, subpoena, or legal process
To protect rights, safety, and security of our business and customers
In a business transfer (merger, acquisition, or sale), with appropriate protections

We do not sell your personal information.

7) Cookies and Analytics

We may use cookies and analytics tools (e.g., Google Analytics, Meta Pixel) to understand website usage and improve performance. You can control cookies through your browser settings and, where applicable, cookie banners/settings on our site.

8) Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure, but we aim to protect your data appropriately.

9) Data Retention

We keep personal information only as long as needed for the purposes described in this policy, unless a longer retention period is required by law or for legitimate business needs (e.g., recordkeeping).

10) Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal data, contact us and we will delete it.

11) Your Choices and Rights

Depending on where you live, you may request to:

Access or correct your personal information
Delete your information (subject to legal and operational requirements)
Opt out of marketing communications (email or SMS)

To make a request, contact: [privacy email]

12) Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

13) Contact Us

Rival Jiu Jitsu
4 North Street Suite #500

Waldwick, NJ 07463
rivaljiujitsu@gmail.com
201-904-3470